Does your customer not pay an invoice within the payment term? Then you don't normally go to court straight away.
The amicable collection phase is the process in which we dunning the non-paying customer. Because it precedes any legal proceeding, the amicable collection process is also called the 'out-of-court collection process'. The terms mean the same thing.
What goes in advance To a collection process?
You first send a non-paying customer a payment reminder. This gives the customer the opportunity to still pay. You also make it known that the outstanding bill has your attention.
We recommend at least two written and telephone reminders before starting an amicable collection process.
Is payment still not forthcoming? Then you can start an amicable collection process through Breyta.
If there is a special circumstance, take direct contact us to agree on the best approach. Because we are involved at an early stage, you have the most edge to avoid non-payment.
Unpaid invoice? Take action!
Has your business or private customer not paid and you are not getting any response or payment on the reminders?
Then take immediate action and engage collection agency Breyta.
Our professional approach to the amicable collection phase saves you a lot of time and money. In 90% of cases, we recover the outstanding amount during the amicable phase. This avoids going to court. Engage us for a pre-collection reminder or start a collection case.
What does amicable collection in?
Amicable means friendly, cordial or not forced. In our field, we see amicable on collecting without a court ruling. Hence also the term out-of-court collection is used for the amicable collection process.
What does an amicable debt collection process at Breyta cost?
An amicable collection process is free of charge for you as entrepreneur. This is because we work with the no cure, no pay-principle.
Do we collect your outstanding invoice in full? Then you will receive 100% of the outstanding amount in your account within one working day. We recover the costs from the non-paying customer.
This is what you need to know about amicable debt collection:
- It is free for you as an entrepreneur thanks to our no cure, no pay-guarantee.
- We will recover the costs from the non-paying customer.
- A successful amicable collection process prevents court proceedings.
- It is the most promising If you involve us at an early stage.
- It is for your customer relationship best to work with an innovative and people-oriented debt collection agency such as Breyta.
Avoid a debt collection process with a pre-collection reminder
Paid your invoice without jeopardising your customer relationship? Let us send a pre-collection reminder.
A pre-collection is a written reminder, sent on behalf of Breyta. The tone in the letter is friendly. You communicate that you owe your debtor a last opportunity grants to pay the outstanding amount without additional charges. This message is so clear that the recipient of our pre-collection letter usually makes payment within the stipulated period.
In the pre-collection reminder are no collection costs will be charged. This gives your debtor an emphatic signal that you are serious about getting your invoice paid.
The costs of a pre-collection are € 9,99 per debtor regardless of how many invoices are open.
Our amicable collection procedure in four steps
You start a debt collection case low-threshold and free of charge on the basis of no cure, no pay. This can easily be done online and within three minutes via this handy tool. Then, through personal contact, we find out where the shoe pinches.
Get paid quickly and keep your customer relationships good thanks to our innovative debt collection methods and people-focused approach
Our customers usually receive the full amount in their account within just four weeks. Free of charge, because we don't do file fees or subscription fees.
Start amicable debt collection
You can here, easy start the debt collection case online. We will ask you for some details about you and your non-paying customer so we can get started right away.
Keep in touch
As long as the bill is not paid, we will continue to contact the non-paying customer. In case of developments, we will inform you immediately.
Full payment
Our collection score is 91%. Has payment been made? Then you will receive the entire outstanding amount.
Legal proceedings
Your debtor pays nothing at all after our amicable collection process. Then you pay nothing either and we close the case free of charge.
The next step can be that you will litigate, possibly with our help. You can read about that here more.
Difference in collection fees between private and business debt collection
Business customer
For business-to-business applies: immediately after the payment deadline has passed, the bill can be increased with interest and collection costs. Of course, this is not common practice right away and send your business customer a reminder first.
Private customer
Do you have a concument who does not pay? Then a letter should be sent giving the non-paying customer at least 14 more days to pay without collection costs. In our profession, we call this a WIK- or 14-day letter.
WIK is short for: Collection Fee Act
WIK letter requirements
The WIK or 14-day letter is thus a last chance for the concumer to pay without collection costs.
In the WIK letter must stand that:
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- the consumer customer still at least 14 days gets to pay the outstanding bill or bills;
- the 14-day period starts the day after receipt of the letter;
- after the expiry of these 14 days, the invoice or invoices will be increased by collection costs and interest;
- the height of collection costs and interest.
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Avoid rejection of collection charges. Let us send the WIK notice.
We do this through a pre-collection reminder
What if a customer refuses to pay despite the amicable collection process?
If the customer does not pay even after going through our amicable collection process, you can go to court. And a legal proceeding start. The judge will make a ruling after which we will make our bailiff be able to use. The bailiff can batter lay claim to your non-paying customer's assets and thus still collect the debt.
We can take this route from A to Z for you. You can start legal proceedings at Breyta from as little as € 300,-
Direct debt collection advice?
Feel free to call us if you are struggling with outstanding invoices 033-7858470.
✅ Connected in one minute with a collection professional
✅ Sparring together about the collection case
✅ Free advice On the best debt collection approach
✅ On weekdays from 08:00 - 20:00 hour
✅ Free for entrepreneurs
Frequently asked questions amicable debt collection
Meaning 𝙣𝙤 𝙘𝙪𝙧𝙚, 𝙣𝙤 𝙥𝙖𝙮 amicable collection
No cure, no pay amicable debt collection means 'no result, no cost' for the process that precedes court proceedings to collect an outstanding debt.
- Your debtor pays nothing at all after our collection process? Then you pay nothing either and we close the case free of charge.
- Do we collect? Then there will be no costs for you. We recover the costs from your non-paying customer.
Therefore, start your amicable debt collection case today.
How does 𝙣𝙤 𝙘𝙪𝙧𝙚, 𝙣𝙤 𝙥𝙖𝙮 amicable collection work?
No cure, no pay works for us as follows.
- You start a debt collection case through our website.
- Your case will be processed within three hours on working days based on no cure, no pay.
- Our collection process usually results in payment or resolution within four.
- You get the full invoice amount in your account the same day upon full payment of the debtor, who also pays the collection fees. (see our cost overview no cure no pay debt collection)
How long does an amicable collection phase take?
An amicable collection phase lasts at Breyta 4 to 6 weeks on average.
Have we not reached a solution in this time? Then we will advise you on the next steps.
Is 𝙣𝙤 𝙘𝙪𝙧𝙚, 𝙣𝙤 𝙥𝙖𝙮 amicable collection always free?
Yes, an amicable collection process is at no cure, no pay-collection agency Breyta always free of charge.
Have we failed to collect your claim after going through the amicable collection process? You will then receive a proposal from us, without any obligation, in which you can indicate what you want: closing the case free of charge or continuing with a legal proceeding.
We will go through all the options with you so you know what the options and costs are. This way, you will never be faced with an unexpected cost.
Do you want to close the case while we are still working on debt collection?
Then we will charge a small amount for our work. This is 10% of the principal amount, with a minimum amount of €45.
What comes after an amicable collection phase?
After the amicable collection phase, we will inform you of your options;
- Has your debtor not paid anything at all after our collection process? You can either close the case or pursue legal collection proceedings.
- The debtor has partially paid after the collection process? You can either close the case or continue with legal collection proceedings. In case you want to close the case, you will receive the collected amount, minus the fees, same working day still on your account.
Read more about debt collection cases
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